Help Center
How can we help you?
Getting Started
What is SolidWorks Store?
SolidWorks Store is a platform that provides professional add-ins and software licenses for SolidWorks users.
How can I create an account?
You can create an account with your email address by clicking the "Sign Up" button on the homepage.
What payment methods do you accept?
We accept credit cards, debit cards, PayPal and other secure payment methods.
How do products work?
Products you purchase are automatically added to your account and become available for instant download.
Account Management
Update Profile Information
You can update your personal information from your account settings.
Update ProfileNotification Settings
Manage your email notifications and set your preferences.
Manage NotificationsOrders
Product Selection
Select the product that suits your needs and add it to cart.
Payment
Choose your secure payment method and complete your payment.
Download
You can instantly download the product you purchased.
Downloads
Download Process
You can download the products you purchased from the "My Orders" page.
Download Duration
Download links remain active for 30 days.
Re-download
If the download period has expired, contact our support team.
Payments
Credit Card
Visa, Mastercard, American Express are accepted.
Debit Card
All Turkish bank cards are accepted.
PayPal
Make secure payments with your PayPal account.
Troubleshooting
Download Issue
If the download link is not working:
- Clear browser cache
- Try a different browser
- Check your internet connection
Payment Issue
If the payment process fails:
- Check your card information
- Check your card limit
- Try a different payment method
License Issue
If license activation is not working:
- Check your license key
- Check your internet connection
- Contact our support team
Still Need Help?
If you couldn't find your question, don't hesitate to contact us.