Terms and Conditions
Terms, conditions and your rights that you must follow when using SolidWorks Store services
16
Main Sections
100%
Transparent & Secure
Multi
Language Support
Acceptance of Terms of Use
By using the site, you are deemed to have accepted these terms
These Terms of Use ("Terms") establish the rules you must follow when using the SolidWorks Store website ("Site") and our services ("Services"). By visiting the site, creating an account, or making any purchase, you are deemed to have fully accepted these terms and committed to comply with them.
If you do not accept these terms or are unable to enter into a legally binding contract (under 18 years of age or without legal authority), please do not use our site and do not access our services.
Legal Competence
To use our services:
- You must be 18 years of age or older
- You must have the capacity to contract according to the laws of the country where you live
- Your account must not have been suspended or closed before
- All your information must be accurate and up-to-date
Automatic Acceptance
By logging into the site, making payments, or downloading products, you automatically accept these terms. Separate approval is not required for each transaction.
Definitions and Terms
Basic concepts used in this document
Service
All digital products, software licenses, technical support, training materials and all other services offered by SolidWorks Store.
User
Any natural or legal person who visits the site, creates an account, makes purchases or uses our services.
Content
All text, visual, audio, video, software, code and other digital materials found on the site.
License
Legal regulation and usage permission that determines your right to use our software products and their limitations.
Purchase
All payment transactions, subscriptions and license purchases made through the site.
Services We Provide
What you can find at SolidWorks Store
As SolidWorks Store, we provide the following services:
Software and Add-ins
Professional add-ins, modules and software solutions specially developed for SolidWorks.
- Demo versions
- Full license versions
- Custom development services
Training Materials
Comprehensive documentation and training content to help you use our products more efficiently.
- Video tutorials
- User guides
- Sample projects
License Management
User panel and activation services where you can easily manage your licenses.
- Online activation
- License transfer
- Renewal operations
Updates
Regular software updates and new feature additions.
- Automatic updates
- New features
- Bug fixes
Community
User forums and community support.
- Forum access
- User reviews
- Tips and tricks
SolidWorks Store reserves the right to expand, narrow or change the scope of services with prior notice. Important changes will be notified via email.
Payment Terms and Conditions
Payment methods, security and transaction details
Credit Card
We accept Visa, Mastercard, American Express, and Troy cards.
PayPal
You can use PayPal for international payments.
All payments are protected with 256-bit SSL encryption. Your credit card information is never stored on our servers. Payments are processed through PCI-DSS compliant secure payment systems.
Invoicing and Documentation
For every purchase:
- E-invoice is automatically generated and sent to your email address
- You can access all your invoices from your account
- Additional information may be requested for corporate invoices
- Invoice correction requests must be made within 5 business days
Payment Security Measures
SSL Certificate
256-bit encryption
3D Secure
Additional security layer
PCI-DSS
Compliance certificate
Privacy
Card information is not stored
License Terms of Use
Software licenses and usage rights
- 7-30 day trial period
- Limited features
- Use on 1 computer
- Basic support
- Commercial use prohibited
- No updates
For testing and evaluation purposes
- Unlimited usage time
- All features
- Use on 3 computers
- Premium support
- Commercial use
- Free updates
Recommended for professional use
- Unlimited users
- Central management
- Bulk activation
- Priority support
- Custom training
- SLA guarantee
Contact for quote
License Activation
License activation process:
- After purchase, you receive your license key via email
- Download and install the software on your computer
- Enter your license key when first running
- Activation is performed over internet connection
- When activation is successful, the software switches to full version
Full licenses can be activated on 3 different computers. You can use on a new computer by deactivating on an old computer.
License Restrictions and Prohibited Actions
Reverse Engineering
Reverse engineering, decompiling or attempting to extract source code of the software is strictly prohibited.
Sharing and Distribution
Sharing, selling or transferring your license key to others is prohibited.
Copying
Copying, duplicating or using the software in other environments except for backup purposes is prohibited.
Post-Expiration Use
It is prohibited to continue using software whose license period has expired.
In case of violation of these restrictions, your license will be revoked, legal action may be initiated, and compensation may be claimed. If misuse is detected, your account will be permanently closed.
License Transfer
Full License Transfer: Under certain conditions, you can transfer your license to another user:
- Transfer request must be reported to support team
- Transfer fee may apply
- Old user must completely remove the software
- New user must accept all terms of use
- Maximum 2 transfers can be made per year
Demo License: Cannot be transferred.
Intellectual Property Rights
Copyright and trademark protection
All content, software, design, logos, trademarks, and other materials on the site are the intellectual property of SolidWorks Store or its licensors and are protected by international copyright laws.
Software Code
All source codes, algorithms, and software components are under copyright protection.
Design and Graphics
Logos, interface design, icons, and visuals are covered by trademark registration.
Documentation
User manuals, training materials, and technical documents are protected.
Trademarks
SolidWorks Store and related marks are registered trademarks.
Prohibited Uses
The following operations are strictly prohibited:
- Copying, duplicating or distributing content
- Modifying software or creating derivative products
- Using trademarks and logos without permission
- Republishing documentation
- Using content for commercial purposes (except license)
- Removing copyright information
Permitted Uses
Uses permitted under the license:
- Use in your personal or commercial projects
- Use for educational and training purposes
- Copying for backup purposes
- Printing documentation for your own use
- Free use of software outputs
© 2025 SolidWorks Store. All rights reserved. All content, software, and materials on this site are protected by international copyright laws.
Privacy and Data Protection
GDPR compliant data processing
Protection of your personal data is our priority. We process your data within the scope of Personal Data Protection Law No. 6698 (KVKK) and EU General Data Protection Regulation (GDPR).
Collected Data
Identity Information
- Name, surname
- Email address
- Phone number
- Turkish ID No (for invoicing)
Transaction Information
- Purchase history
- Payment information
- Fatura adresi
- Order details
Technical Data
- IP address
- Cookie information
- Browser information
- Device information
Communication Data
- Support requests
- Email contents
- Feedback
- Survey responses
Data Usage Purposes
Your personal data is processed only for the following purposes:
- Service Provision: To process your orders and make deliveries
- Customer Support: To answer your questions and provide technical support
- Invoicing: To fulfill legal obligations
- Security: To ensure your account security and prevent fraud
- Improvement: To conduct analysis to improve our services
- Marketing: To send campaigns and announcements with your consent
Data Security
Measures we take to protect your data:
SSL Encryption
All data communication is encrypted with 256-bit SSL
Secure Servers
Data is stored in secure data centers
Access Control
Only authorized personnel can access
Regular Backup
Your data is regularly backed up
Your KVKK Rights
Rights you have under KVKK:
To learn whether your personal data is being processed
Right of Access
Request access to your processed data
Right to Rectification
Request correction of incorrect data
Right to Erasure
Request deletion of your data
Right to Object
Object to data processing
Portability
Transfer your data to another service
To exercise these rights kvkk@solidworks-store.com you can contact us at the address.
For more information about our data processing practices Our Privacy Policy ve Our KVKK Disclosure Text you can review.
Liability Limitation
Warranty scope and limitations
Please read this section carefully. By using our services, you accept these liability limitations.
Service Warranty
SolidWorks Store warrants:
- Software operates in accordance with stated features
- License keys are valid
- Download links are functional
- Basic technical support is provided
SolidWorks Store does not warrant:
- Services will be uninterrupted
- All errors will be corrected
- Software will meet all your needs
- Compatibility with third-party systems
Non-Liability Situations
We are not responsible for the following situations:
Force Majeure
Natural disasters, war, terrorism, power outages, internet infrastructure problems, etc.
User Errors
Misuse, failure to meet system requirements, unauthorized modifications
Data Loss
User-caused data loss, failure to backup
Third Party Services
Failures of integrated third-party services
Limitation of Liability
Maximum Liability: In any case, our liability cannot exceed the total amount you paid for the product in question in the last 12 months.
Indirect Damages: We are not responsible for the following indirect damages:
- Loss of profit
- Data loss
- Business loss
- Loss of reputation
- Moral damages
These liability limitations do not affect the mandatory provisions of Turkish Law. Your legal rights are always protected.
Contract Termination
Account closure and termination
Termination by User
You can close your account at any time:
Account Settings
Click the 'Close Account' option in account settings
Confirmation
Enter your password to confirm the action
Data
Your data will be deleted within 90 days
- Your active licenses will be canceled
- Your refund right is protected for orders within 14 days
- The action cannot be undone
- You cannot open a new account with the same email (90 days)
Termination by Platform
We may suspend or permanently close your account in the following situations:
Serious Violations (Immediate Closure)
- Illegal activities
- Fraud attempt
- License piracy
- System attack
Medium Level Violations (Warning + Suspension)
- Violation of terms of use
- Use of false information
- Opening multiple accounts
- License misuse
Minor Violations (Warning)
- Payment issues
- Failure to update incorrect information
- Non-compliance with support rules
Right to Appeal: If you believe your account was wrongfully closed, you can appeal within 30 days.
After Termination
Licenses
All active licenses will be canceled and become unusable
Downloads
Access to download links will be closed
Data
Your personal data will be deleted within 90 days
Invoices
Will be retained for the legal retention period (10 years)
Contact Information
Contact us for your questions
Quick Contact Form
Fill out the form for your questions or suggestions, and we will get back to you as soon as possible.
Contact FormStill Have Questions?
If you have any questions about the terms of use, our support team will be happy to help you.