Privacy Policy
The protection of your personal data is important to us
100%
Secure Data Processing
256-bit
SSL Encryption
KVKK
Full Compliance
1. Introduction
At SolidWorks Store, protecting your personal data is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Important: This policy is compliant with KVKK (Personal Data Protection Law) and GDPR (General Data Protection Regulation).
2. Data We Collect
Personal Information
- Full name
- Email address
- Phone number
- Address information
- Payment information (processed securely)
Technical Information
- IP address
- Browser details
- Device information
- Website usage duration
- Click data
3. How We Use Your Data
Order Processing
To process and deliver your orders
Instant Download
To provide you with better service
Notifications
To inform you about important updates
Analytics
To improve site performance
4. Data Sharing
We do not share your personal data with third parties, except in the following cases:
5. Data Security
SSL Encryption
All data transfers are protected by SSL
Secure Servers
Data is stored on secure servers
Access Control
Only authorized personnel can access the data
Regular Backup
Data is regularly backed up
6. Cookies
7. User Rights
Right of Access
You can learn which of your data is being processed
Right to Rectification
You can correct your inaccurate data
Right to Erasure
You can request the deletion of your data
Data Portability
You can transfer your data to another platform
8. Data Retention Periods
Account Information
As long as the account is active + 3 years
Order Records
7 years (legal requirement)
Communication Records
3 years
Analytical Data
2 years
9. International Data Transfers
Your data is primarily stored in Turkey. International transfers are made only to countries with an adequate level of protection.
Transfer Criteria
- Adequate level of protection
- Standard contractual clauses
- Approved corporate rules
10. Children's Privacy
Users Under 18
We do not knowingly collect personal data from users under the age of 18. If we discover that you are under 18, your data will be deleted immediately.
11. Policy Changes
We may update this privacy policy from time to time. In case of significant changes, we will notify you via email.
Notification Methods
- Email notification
- On-site popup
- Social media announcements
Have Questions About Your Data Rights?
If you have any questions about your personal data, please don’t hesitate to contact us.